Contracting Life Contractors

Uber loses contractor workers’ rights appeal

On Friday 19th February, it was reported that Uber lost its contractor workers’ rights appeal to the Supreme Court. After initially losing employment tribunals and the Court of Appeal, Uber appealed to…

Andy Vessey by Andy Vessey

On Friday 19th February, it was reported that Uber lost its contractor workers’ rights appeal to the Supreme Court. After initially losing employment tribunals and the Court of Appeal, Uber appealed to the Supreme Court. Uber maintained that their drivers are self-employed, and attempted to persuade the Supreme Court of this. However, the Supreme Court ruled that Uber drivers must be treated as employed workers, with rights to holiday pay, breaks and sick pay.

A real blow to Uber’s business model, lawyers commenting on the case estimate that thousands of Uber drivers could be entitled to up to £12,000 each. No doubt this result will cause Uber, and other gig economy employers, to reflect on the way their business operates.

We take a look at why Uber lost the appeal and what this could mean for the IR35 reform due on the 6th April this year.

Why did Uber lose the appeal?

Ultimately, the Supreme Court unanimously dismissed Uber’s appeal. The loss was based on five grounds:

1. Drivers have no discretion over the fare charged as this is dictated by Uber.

2. Drivers have no power of negotiation over the contractual terms.

3. A driver’s choice about whether to accept requests for rides is constrained by Uber. The driver is not informed of the passenger’s destination until the passenger is picked up and therefore has no opportunity to decline a booking on the basis that the driver does not wish to travel to a particular destination. A penalty is imposed if too many trips are declined or cancelled by automatically logging the driver off the Uber app for 10 minutes, thereby preventing the driver from working until allowed to log back on.

4. Uber exercises a significant degree of control over the way in which drivers carry out the services. Uber vets the types of car that can be used and wholly owns the technology which is integral to the service. Although a driver does not have to follow the route indicated by the Uber app, customers can raise objections to the route chosen and the driver bears the financial risk of any deviation from the route indicated by the app which the passenger has not approved. Passengers are invited to rate the driver on a scale of 1 – 5 after each trip. Any driver who fails to maintain a required average rating will receive a series of warnings and, if their average does not improve, have their relationship with Uber terminated.

5. Communications between driver and passenger are restricted to information relating to the journey and is channelled through the Uber app in a way that prevents either from learning the others’ contact details. Drivers are specifically prohibited by Uber from exchanging contact details with a passenger or contacting a passenger after the trip is complete other than to return lost property.

What could this mean for other employment tribunals?

Whilst this will be added to the library of employment status case law, it is not particularly influential for tax purposes. In fact these drivers would be self-employed for tax purposes by virtue of the fact that they provide their own vehicles, i.e. an essential piece of equipment fundamental to performing the services.

However, this big news story could result in other businesses, particularly in the gig sector, reviewing their own working practices to ensure they don’t get caught out like Uber. The ruling may well cause engagers, involved in that sector, to revisit their own business model and make changes where necessary. However, this may be a case of shutting the stable door after the horse has bolted and those engagers may be left sweating over whether their workers may have grounds for launching their own historical claims as limb workers.

Limb workers stuck in the middle

The Uber case was to determine whether or not Uber drivers were limb workers, a third category of status that is recognised by employment law, but not tax law. For tax purposes it is only necessary to decide whether someone is employed or self-employed and tax them accordingly. Limb workers are a breed of worker who are caught in the twilight zone between employment and self-employment, but are entitled to certain employment rights such as NMW, paid holiday, and certain other protections. They are better described as dependant contractors who typically personally provide a service as part of somebody else’s business.

Tania Bowers, APSCo Legal Counsel, believes that an overhaul of employment status is needed to consider limb workers fairly.

“While the position on employment rights for workers is now clearer, in that the ruling states drivers are entitled to be paid at least the National Minimum Wage for the time they are available for work, and not just when they are driving passengers, there is still the anomaly of a different employment status for tax purposes and there is no definition of a worker status for tax”, Bowers states. “One’s status is either employed or self-employed leading to the artificial construct of ‘deemed employee’.”

“We have long argued that an overhaul of employment status would remove the current differentiation in law between employment status for rights and taxation and despite today’s judgement an overhaul of employment status is long overdue.”

What could this mean for the IR35 reforms?

The outcome of this case could result in end-clients/fee-payers reconsidering their approach to the IR35 reforms, and whether blanketing contractors inside may lead to problems down the line.

With the introduction of the off-payroll rules for the private sector just over a month away now, this ruling may provoke some engagers to think long and hard about their own relationships with contractors whom they have deemed ‘inside’ IR35 and maybe leaving themselves open to similar employment rights claims.

In 2018, a marketing contractor, Susan Winchester, had been working for HMRC, via her own PSC, for a number of months prior to the introduction of the off-payroll rules for the public sector. However, once the rules took hold, HMRC deemed her ‘inside’ IR35 by virtue of CEST and she was forced to become an agency worker. As she had effectively become an employee she claimed employment rights and received a £4,200 in unpaid holiday pay on the morning before the case was due to be heard by the employment tribunal. Susan Winchester said the case was never about the money but more about justice and not being bullied into a position because of flawed tax law.

With the IR35 reforms due to take place on the 6th April, we here at Kingsbridge recommend that you check your IR35 status now, if you haven’t done so already. Kingsbridge’s award-winning status tool is a hybrid tool which generates an automated result, with any indeterminate results sent to our IR35 expert team for review. Find out more about the tool by clicking here, or contact our friendly team on 01242 808 740.

Related topics

Contracting Life Contractors

You might also like...

Back to resources
Close up photo of female worker at a desk with laptop and calculator, representing article on what insurance contractors need
Contractor Guides Contractors 03 Nov 2026

What insurance contractors need?

We know it can be a minefield for contractors when it comes to purchasing the right contractor insurance to protect…

Image of a handheld drill on a work bench, representing guide on how to insure work tools for tradespeople
Trades Trades Life 09 Sep 2026

How to insure your tools: a tradesperson’s guide

Most tradespeople spend a lot of time thinking about the next job, the next customer, or the next challenge on…

A flat lay of a desk with stationery and notebook with writing 'insurance checklist', representing guide on questions to ask when buying contractor insurance
Contractor Guides Contractors 24 Aug 2026

7 things to ask before buying contractor insurance

Buying contractor insurance isn’t exactly the most exciting item on your to-do list.  When you’re focused on winning contracts, meeting…

Image of tradesman leaning against white van looking at insurance quotes on his phone, representing article discussing cheap tradesmen insurance
Trades Trades Life 28 Jul 2026

Cheap trades insurance: how low is too low?

When you’re running your own trades business, it’s only natural to try and keep costs to a minimum. But for…

Photo of protest crowd in london, representing article on loan charge review scandal
Contractors News 15 Jul 2026

Why the Loan Charge scandal isn’t going away

In the late 1990s, loan-based remuneration schemes began to emerge before becoming widespread among contractors and freelancers during the 2000s.…

Image of tradesman's arm being bandaged, representing article on employers' liability insurance for tradespeople
Trades Trades Life 07 Jul 2026

Do tradesmen need employers’ liability insurance?

If you’re a tradesman running your own business, you might assume employers’ liability insurance only applies to corporate companies. But…

Contractors News 19 Jun 2026

The tax, pension and savings changes UK contractors need to keep on top of

The 2026/27 tax year might not be bringing one dramatic overhaul, but it marks the beginning of a multi-year shift…

Photo of dug out earth with construction worker on mini excavator, representing article on plant and machinery insurance
Trades Trades Life 01 Jun 2026

What is plant and machinery insurance?

From diggers and dumpers to cement mixers and compressors, plant and machinery are the backbone of many trades. Whether you’re…

Close-up of dates on a green calendar, representing article discussing claims made vs claims occurring in business insurance
Contractor Guides Contractors 26 May 2026

Simplifying insurance: what is claims made vs claims occurring

When you’re choosing insurance, you’ll often come across two terms: claims made and claims occurring. They both refer to the…

Tradesmen tools laid out on table, representing article on tool theft stories and keeping tools safe
Trades Trades Life 20 May 2026

Tool theft stories: tradespeople going beyond locks to keep tools safe

As tool theft continues to dominate headlines and social feeds, many tradespeople are no longer relying on standard security –…

Goodie bag from Powered Now Advice on Tap event, representing article on tradespeoples' concerns about tool insurance claims
Trades Trades Life 15 May 2026

Powered Now ‘Advice on Tap’: trade talk and tool theft troubles

Powered Now’s landmark event brings together tradespeople of all backgrounds. But conversations highlight the ongoing issue of tool theft, the…

Photo of builders discussing construction plans, representing article on what professional indemnity means for tradespeople
Trades Trades Life 28 Apr 2026

What is professional indemnity for tradespeople?

Many tradesmen assume professional indemnity is only for people with a desk job. But in reality, if your work involves…

Image of two builders carrying construction materials, representing article on do subcontrctors need their own insurance
Trades Trades Life 15 Apr 2026

Do subcontractors need their own insurance?

Knowing whether subcontractors need their own insurance can be confusing. Whether working in construction, roofing, plumbing, electrical work or specialist…

Image of construction hard hats representing a guide to what insurance a tradesman needs
Trades Trades Life 31 Mar 2026

What insurance does a tradesman need?

Insurance sounds like a good idea, but how do you know what insurance you need as a tradesman? No two…

Photo of a presentation screen at an event held by Kingsbridge on the JSL legislation and what it means for recruitment agencies
Partner News Partners 30 Mar 2026

What JSL will mean for you: Five lessons from our expert panel

Earlier this month Kingsbridge brought together a panel of industry experts to discuss the implications of the government’s new JSL…

Builder working on a house extension roof, representing a guide to contract works insurance for tradespeople including what it covers
Trades Trades Life 17 Mar 2026

What is contract works insurance?

However big or small your construction project is, contract works insurance could be a lifesaver if something happens. When you’re…

Image of bricklaying representing article on who needs trades insurance and what it covers
Trades Trades Life 10 Mar 2026

Who needs trades insurance?

If you work in the trades, chances are you’ve already heard people chatting about tradesman insurance, but have been left…

Calendar with date circled, representing guide on what a retroactive date is in professional indemnity insurance
Contractor Guides Contractors 26 Feb 2026

Professional indemnity insurance: what’s a retroactive date

Whether you’ve just taken out a professional indemnity policy or you’re shopping for new business insurance, chances are you’ve come…

HMRC Making Tax Digital campaign asset, representing article disucssing the upcoming changes for sole traders April 2026
Contractor Guides Contractors 16 Feb 2026

A ‘Making Tax Digital’ wake-up call for sole traders

The way Britain pays tax is entering its biggest modernisation in a generation, with Making Tax Digital (MTD) for Income…

Photo of HMRC London offices representing article discussing the Employment Rights Act 2025 being law, what changes it brings and what businesses need to do now
Partner News Partners 22 Jan 2026

Employment Rights Act 2025 ‘brings world of work into 21st century’

Big changes to the world of work have been on the horizon for a while and the Royal Assent of…

HMRC Self Assessment tax return letter for 2025 tax year sent to UK taxpayer with UTR and NINO
Contractor Guides Contractors 16 Jan 2026

Online Self Assessment tax return deadline: what to know for 2026 (and beyond)

If you’re required to file a Self Assessment tax return for the 2024/25 tax year, the deadline to submit it…

Contractor Guides Contractors 01 Jan 2026

What is the difference between a sole trader and a limited company?

One of the big questions for any contractor when they first set up as self-employed is whether you should operate as a…

Image of sparks caused by power tools, representing article on what makes a trade high risk for insurance
Trades Trades Life 18 Dec 2025

Trades cover: who’s considered high risk for insurance

If you’re in the trades, you already know the job isn’t without its risks. But did you know those risks…