Outstanding customer service

At Kingsbridge, we pride ourselves on our outstanding customer service. We collect customer feedback via the review service Feefo, and we’re extremely proud of our 4.7 star customer experience rating from more than 11,000 reviews. We also currently hold the Platinum Feefo award for consistently delivering excellent customer service.

Feefo collects and hosts all our reviews independently to ensure the results are verified and come from genuine customers who are self-employed contractors like you. Take a look at our profile page on Feefo to find out more.

Alternatively, our customers can also leave us a review via our Google page, where we also hold a 4.7 star rating.

We listen to our customers

Using Feefo allows us to listen to the voices of our contracting customers, putting their needs front and centre as we develop our business and products. We’re always looking for ways to enhance our service to give our contractors the best possible experience.

For example, based on customer feedback, we have improved our Refer a Friend scheme so that the referring customer gets £40 of reward vouchers. Our customer reviews allow us to continually develop the outstanding service that gives us our reputation as one of the industry’s leading contractor insurance providers. If you would like to offer any feedback on your experience with us, please email

Customer testimonials

Over 11,000 reviews from happy customers give us the confidence that we’re getting things right for our contractors. Head to our profile page to see recent comments and testimonials we’ve had supporting our high customer rating.